Refund & Cancellation Policy

Cancellation & Refund

Policy governing voluntary contributions, seva bookings, and resolution of duplicate or failed transactions.

Last Updated: October 2026 • Version 1.1

1. Spiritual Nature of Contributions & General Non-Refundability

All offerings made through this website toward Srikari Ati Rudra Mahayagnam—including Seva Bookings (e.g. Ekadasa Rudrabhishekam, Nakshatra Shanthi, Chandi Homam), Annadanam sponsorships, and general temple donations—are voluntary religious offerings made to Lord Shiva and the Samiti.

Important Notice to Devotees:

Once a booking is confirmed, materials, dravyas, and ritwik arrangements are consecrated for the sankalpam. Consequently, voluntary donations and completed seva bookings are generally non-refundable once processed.

2. Duplicate Debits & Failed Payment Resolution

We recognize that occasionally, internet disruptions or payment gateway lags can lead to unintended double debits:

  • Duplicate Charges: If your bank account or UPI application is debited more than once for the same seva booking or single donation, please email us with the payment receipts and transaction reference IDs. Upon verification with the payment gateway, the duplicate amount will be refunded.
  • Account Debited but Booking Failed: If your money was deducted but you did not receive a booking confirmation or token, the payment gateway usually reverses the amount automatically within 3–5 banking business days. If not received, our support desk will gladly assist in manual reconciliation.
  • Refund Timeline: Approved refunds are credited directly back to the original payment source (bank account, UPI, or card) within 5 to 7 business days.

3. Rescheduling Seva Dates

If you are unable to participate on your selected date due to unavoidable circumstances, you may request to reschedule your Seva to another available day within the 28-day Mahayagnam schedule. Such requests must be submitted at least 48 hours prior to the scheduled date by writing to seva@srikariatirudram.com.

4. Support Desk for Payment Assistance

For any queries or payment-related assistance, please provide your Full Name, Mobile Number, Transaction Date, and Payment ID:

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